SERV-U

ABOUT SERV-U

WHAT WE DO

We provide various claims administrative services
for matters falling outside of coverage or within
excess by relying on various service providers:
1. Handling Liability and Recovery of damages
from a negligent third party (in Motor and
Non-motor Insurance)
2. Legal Services and Advice.
The key benefit to your insured is that the costs
of engaging the service provider are covered by
Serv-U (see terms of service for certain
limitations).
By providing outstanding results, and handling
the day-to-day claims administration, the
brokerage benefits from improved client
relationships and a reduced administrative
burden.

WHO WE ARE

The initial concept for Serv-u was born back in 2012
after Julie Steyn had spent 25 years in the insurance

industry.

She identified a gap in the service market.
Broker’s require assistance when their insured has limited
cover in-excess claims or, if the Insured would prefer to
claim directly from another insurer to protect their loss

ratio.

Serv-u provides claims assistance and administrative
services – a Value Added Service (VAS) which could be

included in any insurance policy.

Serv-U, through it’s panel of service providers, offers a
variety of legal and recovery/liability solutions.
For a flat monthly fee, your client can ask for assistance and

expertise without incurring further costs.
Serv-U puts you, the Broker, in a position to provide a
service which is exceptional, and beyond expectation –
even in cases where the Insured’s policy may not provide

cover.

WHO WE ARE

The initial concept for Serv-u was born back in 2012
after we had spent 25 years in the insurance industry.

 

We identified a gap in the service market.
Broker’s require assistance when their insured has limited
cover in-excess claims or, if the Insured would prefer to claim directly from another insurer to protect their loss ratio.

 

Serv-u provides claims assistance and administrative services – a Value Added Service (VAS) which could be included in any insurance policy.

 

Serv-U, through it’s panel of service providers, offers a variety of legal and recovery/liability solutions. For a flat monthly fee, your client can ask for assistance and expertise without incurring further costs.

 

Serv-U puts you, the Broker, in a position to provide a service which is exceptional, and beyond expectation – even in cases where the Insured’s policy may not provide cover.

OUR VISION

We provide various claims administrative services for matters falling outside of coverage or within excess by relying on various service providers:
1. Handling Liability and Recovery of damages from a negligent third party (in Motor and Non-motor Insurance)
2. Legal Services and Advice. The key benefit to your insured is that the costs of engaging the service provider are covered by Serv-U (see terms of service for certain limitations).
By providing outstanding results, and handling the day-to-day claims administration, the brokerage benefits from improved client relationships and a reduced administrative burden.